ABOUT US
Thanks for checking out Moody Hair Studio! I am a Michigan Extension Specialist and Colorist who loves everything from lived-in blondes to vibrant blues and reds. I want to take your inspiration pictures and give you the hair you’ve been dreaming about! Refund Policy: Product: All of the products I use in my salon are products I trust and believe in. I only ever recommend products I feel will work best with your hair. If you buy a product and you don’t love it you have 7 days to exchange it for another product. I do not offer cash refunds on any products. Service: My number one goal is for my guest to leave my chair happy. If you are unhappy with your hair you have up to 3 days to let me know and come in for any minor changes I can do without compromising the integrity of your hair. Additionally the products you use on your hair at home effect your hair tremendously. If you are using products on your hair at home that were not approved by me I will not be able to preform any “redo” services. Cash/card refunds are not allowed.
CANCELLATION POLICY
I require a 48 hour notice to cancel or reschedule any appointment. Should you cancel or reschedule with less than a 48 hour notice, a cancellation fee of 25% will be charged on all services booked to the credit card on file. This fee is non-refundable and will not go towards any future appointments. If you need to cancel or reschedule reach out to me before your 48 hour appointment window to avoid any fees. Should you cancel an appointment with less than a 48 hour notice and a deposit was collected in order to reserve an appointment, it is understood that the deposit is non-refundable and will no longer be applied to your service total.